Honest Abe (well, 37% of the time)
I’ve got a little task for you today on this wet Wednesday afternoon & I’d be really interested to see what you come up with. I’d like you to answer the following questions, sounds pretty simple:
- How old are you?
- What football team to do you support?
- Do you like the new HR structure that’s been implemented at your company?
- How many kids do you have?
- How are you feeling about work today?
Now without me being there with you, or knowing you personally yet, I would assume you answered these questions pretty quickly & without much thought. But, like most things in your personal life, your health & even your recruitment business, speed is not the goal – accuracy is. How honest were you in answering these questions?
Outstandingly enough in a recent survey conducted by Viking (the well-known office stationary providers) they found that out of a pool of 100 employees, 20% of them admitted to not always being honest at work. Now this isn’t necessarily because 20% of the employees of Viking are scandalous, cheating pencil hoarders (!) but because they didn’t feel comfortable enough in their environment to tell “the whole truth & nothing but the truth”.
Now to me that just blows my mind. But the study didn’t stop there…
It went even further & Viking revealed a further 63% of employees actively admitted to lying at work at least once a day. Now that would mean that as a business owner, fortunate enough to have 100 staff, 63 of them are lying each day. To find out even more about this study please visit this article on the Recruitment Buzz.
But using these quite staggering statistics I’ve outlined above, how can recruitment business owners create a culture where lying, not only isn’t tolerated, but & more importantly, masking the truth is just not what employees of yours do? The answer for me is simple: create a raving company culture. Creating a raving company culture means ultimately having a clear & consistent vision for your company. Much like when we look at creating a raving customer base, we should transfer this focus internally! After all “train people well enough so they can leave, but treat them well enough so they don’t want to” - I know you’ve heard that saying before & I know its cliché but isn’t it so right!
I know it may seem like I’m rattling through things a little bit, I don’t mean to & much like any information you see on our site – anything you would like to discuss I would be more than happy to have a chat about, so please pick up the phone. But for the sake of today, I want to explore one of the benchmarks when creating a culture. A benchmark that means people won’t lie, they won’t leave & they’ll be continuously juiced to work for you and your company – that benchmark is Communication.
Communication (or transparency) throughout the metrics of your business, both strategy and thinking, is fundamental. Without communication, people become disconnected to areas of the company & a feeling of disconnection leads to resentment, an unfulfilled employee & ultimately an employee that does not feel valued. For example, a trainee recruitment consultant should have no issue in asking the highest and longest standing biller at the company a question – if they feel uncomfortable doing this, it’s due to a lack of company transparency.So come on guys, I know we all appreciate company culture but how much are we applying it to our day-to-day running of our business? If you asked the same 5 questions to your employees, how accurately would they respond?